Additional Privacy Rights for Residents in Connecticut, New Hampshire and Maryland

Additional Privacy Rights for Residents in Connecticut, New Hampshire and Maryland

Last revised: June 30, 2026

Some states have enacted laws which provide their state residents the rights to receive certain disclosures regarding the collection, use, and disclosure of information about them, as well as rights to access, correct, delete, obtain a portable copy, and limit disclosure of personal information.


Breezeline is currently subject to the following state privacy laws:

  • In Connecticut: the Connecticut Data Privacy Act (CDPA);
  • In New Hampshire: the New Hampshire Data Privacy Act (NHDPA); and
  • In Maryland: the Maryland Online Data Privacy Act (MODPA).

You have the right to be free from discrimination based on your exercise of your consumer rights. To the extent that we collect personal information that is subject to the state privacy laws, that information, our practices, and your rights are described below.


Personal information defined as "Personal data" in the state privacy laws includes any information that is linked or reasonably linkable to an identified or identifiable individual. "Personal data" does not include de-identified data or publicly available information.


You have the right to receive notice of certain information about our data collection, use, and disclosure. The categories of personal information that we collect, the purposes for which such information is used, and whether we sell or share such information is available in our Customer Privacy Notice.


Your Rights Under the State Privacy Laws:

  • Breezeline will not collect or use your “sensitive data” without your affirmative consent, as the term is defined under applicable law.
  • You may opt out of the use of your personal information for “targeted advertising,” as specified below.
  • You may opt out of “profiling” in furtherance of solely automated decisions that produce legal or similarly significant effects concerning you, as defined under applicable law.
  • You may opt out of the sale of your personal information by contacting us as outlined below.
  • You may confirm processing of and access to your personal information under certain circumstances.
  • You may correct your personal information under certain circumstances.
  • You may delete your personal information under certain circumstances.
  • You may obtain a copy of your personal information in a portable format under certain circumstances.
  • You may appeal Breezeline’s refusal to take action on your request to exercise the rights above.
  • In Maryland, you may additionally obtain a list of categories of third parties to which Breezeline discloses the consumers' personal information.
  • In Connecticut, you may request access to inferences we have derived from your personal information that we maintain in a consumer profile about you. You also have the right to obtain information about whether we, or a processor acting on our behalf, are processing your personal information or inferences drawn from your personal information for the purposes of profiling to make a decision that produces any legal or similarly significant effect concerning you.

Residents of Connecticut, New Hampshire and Maryland can exercise their rights by contacting Breezeline in the format prescribed below.


Data Subject Access Requests

Submitting requests: You may request to exercise your rights to access, correct, challenge, delete, and obtain a portable copy of your personal information, by contacting Breezeline via e-mail at [email protected].


You may, under certain circumstances, authorize another individual or a business, called an authorized agent, to make a request on your behalf, but we will need to verify both your and the requestor’s identity and confirm the legitimacy of the request.


We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.


We have to respond to your request no later than 45 days after receipt of your request, and will inform you within the timeline if we need to extend the response period by an additional 45 days when reasonably necessary, considering the complexity and volume of the requests received.


Verification: If you are a Breezeline customer, we must verify your identity before responding to your request. We verify your identity by asking you to provide additional information that we can match against information we have collected from you previously. We may contact you at your phone number of record to request more information to verify identity. We will only send a response to your request to the email address or service address on your account.


We will not use personal information we collect in connection with verifying or responding to your request for any purpose other than responding to your request.


Appeal: You have the right to appeal a denial of your request by contacting us as at [email protected]. Not later than 60 days after receipt of an appeal, we will inform you in writing of any action taken on your appeal and the reasons behind the decision. If the appeal is denied, you may contact your attorney general to submit a complaint, as follows:

  • In Connecticut: you can submit a complaint to the Connecticut Privacy and Data Security Section of the attorney general’s office at [email protected];
  • In New Hampshire: you can submit a complaint to the New Hampshire attorney general at [email protected]; and
  • In Maryland: you can submit a complaint to the Consumer Protection Division of the Maryland attorney general’s office at [email protected].

Targeted Advertising Opt-Out

We may use your personal data for the purposes of “targeted advertising,” which means displaying advertisements to you online, where the advertisement is selected based on personal data obtained or inferred from your activities over time and across nonaffiliated Internet websites or online applications to predict your preferences or interests. "Targeted advertising" does not include (a) advertisements based on activities within Breezeline Internet website or online applications, (b) advertisements based on the context of your current search query, visit to an Internet website, or online application, (c) advertisements directed to you in response to your request for information or feedback, or (d) the processing of personal data solely to measure or report advertising frequency, performance, or reach.


Please refer to our Website Terms & Privacy Choices for more information about our use of cookies and other tracking technologies and how to unsubscribe from online targeted advertising.




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Legal
Internet

*Service subject to availability. Limited time offer, can be discontinued at Breezeline’s sole discretion. For new residential customers with no existing Breezeline account. Price shown includes a total discount of $10 per month, applicable when you enroll in both electronic billing (EcoSave) and automatic payments (AutoPay) using ACH Checking or Savings bank account. One WiFi-enabled modem or gateway included for the 5-year introductory period on 500 Mbps speeds and higher and 2-year introductory period on all other Internet speed tiers. Activation fee is not applicable on online orders. Taxes and other fees not included. Following the introductory period, the price will convert to the then current retail price for the applicable Internet service. Speeds are stated for download only over wired connections. Above 1 Gig speeds are the maximum shared capacity across all devices connected within the home network and requires multiple wired and/or wireless connections and compatible customer equipment to reach total maximum download and/or upload speed. Wireless speeds may be lower. Actual Internet speeds, including wireless, vary due to conditions outside of network control and congestion, customer location, equipment, access through a connection, not guaranteed; please see Breezeline’s Network Management Disclosure for details.

Technology varies by market. In markets where Breezeline does not offer Fiber to the Home, Breezeline Internet is powered by fiber but connected to the home by coaxial lines. Rate and gift card offers are subject to change and amounts can vary depending on service or technology availability in your area. Contact Breezeline for more details.

Network reliability of 99.9% is defined as the percentage of active network uptime relative to total network downtime within a period of thirty (30) consecutive days. Outage time excludes pre-scheduled maintenance, power outages, user-end hardware failures, disruptions caused by third-party providers or other outages beyond our control.

Offer for one (1) $100 gift card on 500 Mbps, one (1) $200 gift card on 1000 Mbps, one (1) $250 gift card on 2500 Mbps (where available) Internet service, one (1) $50 gift card on DIRECTV offer, or one (1) $50 gift card on Breezeline Mobile. One gift card reward per household with purchase of eligible Internet Service at the same service address. Must provide a valid email address to receive fulfillment.

Request for money-back must occur within thirty (30) days of installation or change of service date; limit of one money-back request per eligible Internet service within any single 90 day period.

Breezeline Mobile and DIRECTV require a continuous Breezeline Internet Service subscription. Unlimited talk and text for domestic calls and messages only. Taxes and other fees apply. Unlocked, compatible device, SIM & qualifying service required. Contact Breezeline for more details.

Mobile

*Offer valid until 02.02.27. Discount will be applied to the monthly recurring charge for each line for as long as customer maintains continuous Breezeline Internet subscription. Offer terms and amount are subject to change. Breezeline Mobile requires compatible device and active Breezeline Internet service. Taxes and other fees not included. See Terms and Promotions for details. Black Friday offer is separate, see Black Friday for details.

DIRECTV

DIRECTV service is subject to Residential Terms of Service, Equipment Lease Agreement, Privacy Policy, and other terms and conditions. You can find these at directv.com/legal/. The account holder must be a residential customer, age 18 or older and located in the U.S. (excluding Puerto Rico and U.S.V.I.). Offer availability may vary by area, residence type, and purchase method.

You’ll need a compatible device and internet connection (data charges may apply). We recommend at least 25Mbps internet for the best viewing experience. A valid credit card is required. Pricing: ENTERTAINMENT $104.99, OPTIMO MÁS $99.99, CHOICE $133.98, ULTIMATE $163.98, PREMIER $208.98 for 2 years. After that, your service automatically renews each month at the regular monthly price and will be charged to the payment method on file unless you cancel. Prices shown are for the base package plus a required $10/mo. Gemini lease fee and, for CHOICE or higher, a Regional Sports Fee up to $23.99/mo. Each additional device costs $10/mo. Additional Fees & Taxes: Other fees and charges may apply based on your selections. You will also be charged for any applicable state and local taxes. See directv.com/directv-fees/ for more details.

Equipment Non-Return Fees: If you cancel service, you must return all leased devices to avoid a $120 non-return fee for each device not returned.

Regional Sports & Local Channels: Select available regional sports are included with the CHOICE package and higher. Channels vary by package and where you live. Your device may need to be in your billing area to watch certain programming. Limits: Some programming may be blacked out in your area.

DIRECTV Service Terms: Service is subject to our terms and conditions. Taxes, extra fees, add-on programming (like premium channels), DIRECTV Tech Protect (www.directv.com/techprotect), equipment lease fees, and one-time charges aren’t covered by the two-year price guarantee. Visit directv.com/legal/ or call us for the full details.

We may change programming, terms, and restrictions at any time without notice. See directv.com for details. Offers and pricing may vary by location and could change if you move.

©2026 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.

**$5/mo. Breezeline Bundle Credit available to eligible residential Internet subscribers who enroll in and maintain a qualifying DIRECTV Signature package. Credit will be applied beginning in the billing cycle following enrollment. Customers must maintain eligible Internet service and a qualifying DIRECTV package to continue receiving the credit. If either service is discontinued or becomes ineligible, the monthly credit will cease. Offer subject to change or discontinuation at any time.

Black Friday offer is separate, see Black Friday for details.

Comeback

Service subject to availability. Limited time offer, can be discontinued at Breezeline’s sole discretion. For new residential customers with no existing Breezeline account. One WiFi-enabled modem or gateway included for the 3-year introductory period. Taxes and other fees not included. Following the introductory period, the price will convert to the then current retail price. Speeds are stated for download only over wired connections. Wireless speeds may be lower. Actual Internet speeds, including wireless, vary due to conditions outside of network control and congestion, customer location, equipment, access through a connection, not guaranteed; please see Breezeline’s Network Management Disclosure at breezeline.com for details.

Breezeline Mobile requires a continuous Breezeline Internet Service subscription. Unlimited talk and text for domestic calls and messages only. Taxes and other fees apply. Unlocked, compatible device, SIM & qualifying service required. Contact Breezeline for more details.

Exclusive Partner Program

The discount will be applied on one billing cycle after activation of the applicable service. Taxes and other fees are not included. Bill discounts will end if eligibility requirements are no longer met. Contact Breezeline for more information. Discount is non-transferable. Following the end of the promotional period, the monthly price will revert to then-current rates but the discount will remain active for as long as the customer maintains a continuous Breezeline Internet subscription. Service subject to availability. Not available in all areas.

Black Friday

Requires purchase of qualifying Breezeline Internet service between November 12, 2026, and December 3, 2026. Breezeline Mobile and/or DIRECTV services must be activated within 15 days of purchase. Customers must maintain their account in active status and good standing, for 120 consecutive days following activation of the Internet, Mobile and/or DIRECTV services. Discontinuing or canceling Breezeline Internet service forfeits eligibility for all associated gift cards.

DIRECTV services must be activated within 15 days of purchase. Customers must maintain their account in active status and good standing, for 120 consecutive days following activation of the Internet, Mobile and/or DIRECTV services. Discontinuing or canceling Breezeline Internet service forfeits eligibility for all associated gift cards.

Technology varies by market. In markets where Breezeline does not offer Fiber to the Home, Breezeline Internet is powered by fiber but connected to the home by coaxial lines. Rate and gift card offers are subject to change and amounts can vary depending on service or technology availability in your area. Contact Breezeline for more details.

Network reliability of 99.9% is defined as the percentage of active network uptime relative to total network downtime within a period of thirty (30) consecutive days. Outage time excludes pre-scheduled maintenance, power outages, user-end hardware failures, disruptions caused by third-party providers or other outages beyond our control.

Offer for one (1) $100 gift card on 500 Mbps, one (1) $200 gift card on 1000 Mbps or one (1) $250 gift card on 2500 Mbps (where available) Internet service. One gift card reward per household with purchase of eligible Internet Service at the same service address. Must provide a valid email address to receive fulfillment.

Request for money-back must occur within thirty (30) days of installation or change of service date; limit of one money-back request per eligible Internet service within any single 90 day period.

Breezeline Mobile and DIRECTV require a continuous Breezeline Internet Service subscription. Unlimited talk and text for domestic calls and messages only. Taxes and other fees apply. Unlocked, compatible device, SIM & qualifying service required. Contact Breezeline for more details.

About Us

*Network reliability of 99.9% is defined as the percentage of active network uptime relative to total network downtime within a period of thirty (30) consecutive days. Outage time excludes pre-scheduled maintenance, power outages, user-end hardware failures, disruptions caused by third-party providers or other outages beyond our control.

Technology varies by market. In markets where Breezeline does not offer Fiber to the Home, Breezeline Internet is powered by fiber but connected to the home by coaxial lines.

*Technician satisfaction score based on 29,286 post-installation survey responses from September 1, 2025 to June 30, 2026.

*During Fiscal year 2025, Breezeline spent $192 million in network investments.

*We are working on reducing our carbon footprint by investing in renewable energy, fleet decarbonization and network energy efficiency. In 2025, we reduced our emissions generated from our fleet and facilities by 44% in comparison to 2019 levels.