Move in with Breezeline

Breezeline makes moving easy! Call us and we’ll help you transfer your Breezeline services so you can enjoy lightning-fast home Internet from day one in your new home.

Happy couple and their husky puppy use a laptop next to moving boxes in their new home.

4 simple steps to transfer your Breezeline services

Check availability

Enter your address to see if Breezeline services are offered in your area.

Call to transfer

Give us a call and we’ll help you seamlessly move your services to your new address.

Confirm a move-in date

Get your services up and running by scheduling an installation or receiving steps for self-installation.

Stay connected

Continue enjoying Breezeline services in the comfort of your new home.

Your ultimate moving checklist

Scheduling movers, packing your belongings, and settling into a new space can be stressful without the right preparation. Have everything you need for the big day ready to go with these helpful moving tips!

Smiling woman with glasses using a laptop while relaxing on an outdoor patio couch with blue patterned pillows.

8 weeks before your move

Starting your planning early with a moving checklist is the best way to get all your items in order. From important documents to household essentials, these handy guides make sure nothing is left unaccounted for.

Small white dog resting inside an open cardboard moving box filled with bubble wrap and packing paper.

6 weeks before your move

Make sure to schedule utility service disconnections at your current address and connections at your new home ahead of time!

Couple sitting on floor among moving boxes, looking at a laptop and floor plans in a new home.

4 weeks before your move

To reduce the amount needed to pack, think about selling or donating items you no longer want or need.

Smiling couple on the floor surrounded by moving boxes and a plant, using a laptop.

2 weeks before your move

For all future mail, schedule mail forwarding with USPS to your new address. It’s also a good idea to review your moving budget and make adjustments to leave room for any surprise expenses.

Moving day!

The big day is finally here! As the final hours count down, be sure to do some last-minute tasks like unplugging and disconnecting appliances.

Smiling parents and child carrying moving boxes through the front door of their new house.
Moving FAQs

Moving Internet, TV, or phone services to your new address doesn’t have to be tricky. Our frequently asked questions help guide you during your move to make the process as smooth as possible!

Give us a call and one of our team members will help you easily switch your services to your new address and also any questions you might have. It’s that easy, so give us a call when you’re ready to move.

Follow these easy steps to return your equipment.

There are a few factors that influence our recommended scheduling timeline:


Internet/Stream TV

If your address has had Breezeline services within the last 3 years, the transfer can be completed on the same day.


Please note: If the address has not had Breezeline services in the last 3 years and/or you have TiVo equipment, a professional installation should be scheduled.


In this case, we recommend scheduling an appointment at least one week in advance before your move.

No. Your Internet speed will stay the same unless you request a change in your plan.

There is no fee to transfer your service however, your account must be active. Delinquent accounts will need to be up to date on payments before the transfer can be completed.

To reschedule an appointment, please call customer care at 888.536.9600.

If your moving date changes, simply call customer care at 888.536.9600 to reschedule the transfer or installation.

If services are to remain active during this time, normal billing will continue.

Yes, with a few exceptions.


Customers moving within the same rate center can keep their existing number. If you are moving states, for example, we cannot transfer your account. Breezeline will have to disconnect your services and recreate a new account.


In either case, your equipment can remain the same.

Legal
Internet

*Service subject to availability. Limited time offer, can be discontinued at Breezeline’s sole discretion. For new residential customers with no existing Breezeline account. Price shown includes a total discount of $10 per month, applicable when you enroll in both electronic billing (EcoSave) and automatic payments (AutoPay) using ACH Checking or Savings bank account. One WiFi-enabled modem or gateway included for the 5-year introductory period on 500 Mbps speeds and higher and 2-year introductory period on all other Internet speed tiers. Activation fee is not applicable on online orders. Taxes and other fees not included. Following the introductory period, the price will convert to the then current retail price for the applicable Internet service. Speeds are stated for download only over wired connections. Above 1 Gig speeds are the maximum shared capacity across all devices connected within the home network and requires multiple wired and/or wireless connections and compatible customer equipment to reach total maximum download and/or upload speed. Wireless speeds may be lower. Actual Internet speeds, including wireless, vary due to conditions outside of network control and congestion, customer location, equipment, access through a connection, not guaranteed; please see Breezeline’s Network Management Disclosure for details.

Technology varies by market. In markets where Breezeline does not offer Fiber to the Home, Breezeline Internet is powered by fiber but connected to the home by coaxial lines. Rate and gift card offers are subject to change and amounts can vary depending on service or technology availability in your area. Contact Breezeline for more details.

Network reliability of 99.9% is defined as the percentage of active network uptime relative to total network downtime within a period of thirty (30) consecutive days. Outage time excludes pre-scheduled maintenance, power outages, user-end hardware failures, disruptions caused by third-party providers or other outages beyond our control.

Offer for one (1) $100 gift card on 500 Mbps, one (1) $200 gift card on 1000 Mbps, one (1) $250 gift card on 2500 Mbps (where available) Internet service, one (1) $50 gift card on DIRECTV offer, or one (1) $50 gift card on Breezeline Mobile. One gift card reward per household with purchase of eligible Internet Service at the same service address. Must provide a valid email address to receive fulfillment.

Request for money-back must occur within thirty (30) days of installation or change of service date; limit of one money-back request per eligible Internet service within any single 90 day period.

Breezeline Mobile and DIRECTV require a continuous Breezeline Internet Service subscription. Unlimited talk and text for domestic calls and messages only. Taxes and other fees apply. Unlocked, compatible device, SIM & qualifying service required. Contact Breezeline for more details.

Mobile

*Offer valid until 02.02.27. Discount will be applied to the monthly recurring charge for each line for as long as customer maintains continuous Breezeline Internet subscription. Offer terms and amount are subject to change. Breezeline Mobile requires compatible device and active Breezeline Internet service. Taxes and other fees not included. See Terms and Promotions for details. Black Friday offer is separate, see Black Friday for details.

DIRECTV

DIRECTV service is subject to Residential Terms of Service, Equipment Lease Agreement, Privacy Policy, and other terms and conditions. You can find these at directv.com/legal/. The account holder must be a residential customer, age 18 or older and located in the U.S. (excluding Puerto Rico and U.S.V.I.). Offer availability may vary by area, residence type, and purchase method.

You’ll need a compatible device and internet connection (data charges may apply). We recommend at least 25Mbps internet for the best viewing experience. A valid credit card is required. Pricing: ENTERTAINMENT $104.99, OPTIMO MÁS $99.99, CHOICE $133.98, ULTIMATE $163.98, PREMIER $208.98 for 2 years. After that, your service automatically renews each month at the regular monthly price and will be charged to the payment method on file unless you cancel. Prices shown are for the base package plus a required $10/mo. Gemini lease fee and, for CHOICE or higher, a Regional Sports Fee up to $23.99/mo. Each additional device costs $10/mo. Additional Fees & Taxes: Other fees and charges may apply based on your selections. You will also be charged for any applicable state and local taxes. See directv.com/directv-fees/ for more details.

Equipment Non-Return Fees: If you cancel service, you must return all leased devices to avoid a $120 non-return fee for each device not returned.

Regional Sports & Local Channels: Select available regional sports are included with the CHOICE package and higher. Channels vary by package and where you live. Your device may need to be in your billing area to watch certain programming. Limits: Some programming may be blacked out in your area.

DIRECTV Service Terms: Service is subject to our terms and conditions. Taxes, extra fees, add-on programming (like premium channels), DIRECTV Tech Protect (www.directv.com/techprotect), equipment lease fees, and one-time charges aren’t covered by the two-year price guarantee. Visit directv.com/legal/ or call us for the full details.

We may change programming, terms, and restrictions at any time without notice. See directv.com for details. Offers and pricing may vary by location and could change if you move.

©2026 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.

**$5/mo. Breezeline Bundle Credit available to eligible residential Internet subscribers who enroll in and maintain a qualifying DIRECTV Signature package. Credit will be applied beginning in the billing cycle following enrollment. Customers must maintain eligible Internet service and a qualifying DIRECTV package to continue receiving the credit. If either service is discontinued or becomes ineligible, the monthly credit will cease. Offer subject to change or discontinuation at any time.

Black Friday offer is separate, see Black Friday for details.

Comeback

Service subject to availability. Limited time offer, can be discontinued at Breezeline’s sole discretion. For new residential customers with no existing Breezeline account. One WiFi-enabled modem or gateway included for the 3-year introductory period. Taxes and other fees not included. Following the introductory period, the price will convert to the then current retail price. Speeds are stated for download only over wired connections. Wireless speeds may be lower. Actual Internet speeds, including wireless, vary due to conditions outside of network control and congestion, customer location, equipment, access through a connection, not guaranteed; please see Breezeline’s Network Management Disclosure at breezeline.com for details.

Breezeline Mobile requires a continuous Breezeline Internet Service subscription. Unlimited talk and text for domestic calls and messages only. Taxes and other fees apply. Unlocked, compatible device, SIM & qualifying service required. Contact Breezeline for more details.

Exclusive Partner Program

The discount will be applied on one billing cycle after activation of the applicable service. Taxes and other fees are not included. Bill discounts will end if eligibility requirements are no longer met. Contact Breezeline for more information. Discount is non-transferable. Following the end of the promotional period, the monthly price will revert to then-current rates but the discount will remain active for as long as the customer maintains a continuous Breezeline Internet subscription. Service subject to availability. Not available in all areas.

Black Friday

Requires purchase of qualifying Breezeline Internet service between November 12, 2026, and December 3, 2026. Breezeline Mobile and/or DIRECTV services must be activated within 15 days of purchase. Customers must maintain their account in active status and good standing, for 120 consecutive days following activation of the Internet, Mobile and/or DIRECTV services. Discontinuing or canceling Breezeline Internet service forfeits eligibility for all associated gift cards.

DIRECTV services must be activated within 15 days of purchase. Customers must maintain their account in active status and good standing, for 120 consecutive days following activation of the Internet, Mobile and/or DIRECTV services. Discontinuing or canceling Breezeline Internet service forfeits eligibility for all associated gift cards.

Technology varies by market. In markets where Breezeline does not offer Fiber to the Home, Breezeline Internet is powered by fiber but connected to the home by coaxial lines. Rate and gift card offers are subject to change and amounts can vary depending on service or technology availability in your area. Contact Breezeline for more details.

Network reliability of 99.9% is defined as the percentage of active network uptime relative to total network downtime within a period of thirty (30) consecutive days. Outage time excludes pre-scheduled maintenance, power outages, user-end hardware failures, disruptions caused by third-party providers or other outages beyond our control.

Offer for one (1) $100 gift card on 500 Mbps, one (1) $200 gift card on 1000 Mbps or one (1) $250 gift card on 2500 Mbps (where available) Internet service. One gift card reward per household with purchase of eligible Internet Service at the same service address. Must provide a valid email address to receive fulfillment.

Request for money-back must occur within thirty (30) days of installation or change of service date; limit of one money-back request per eligible Internet service within any single 90 day period.

Breezeline Mobile and DIRECTV require a continuous Breezeline Internet Service subscription. Unlimited talk and text for domestic calls and messages only. Taxes and other fees apply. Unlocked, compatible device, SIM & qualifying service required. Contact Breezeline for more details.

About Us

*Network reliability of 99.9% is defined as the percentage of active network uptime relative to total network downtime within a period of thirty (30) consecutive days. Outage time excludes pre-scheduled maintenance, power outages, user-end hardware failures, disruptions caused by third-party providers or other outages beyond our control.

Technology varies by market. In markets where Breezeline does not offer Fiber to the Home, Breezeline Internet is powered by fiber but connected to the home by coaxial lines.

*Technician satisfaction score based on 29,286 post-installation survey responses from September 1, 2025 to June 30, 2026.

*During Fiscal year 2025, Breezeline spent $192 million in network investments.

*We are working on reducing our carbon footprint by investing in renewable energy, fleet decarbonization and network energy efficiency. In 2025, we reduced our emissions generated from our fleet and facilities by 44% in comparison to 2019 levels.