Internet Support

All Internet Support Questions

• Can business customers continue using their existing hardwired 100Mb/GE Local Area Network (LAN) switches/routers/firewalls?
• Can business customers continue using their existing wireless routers and access points?
• Can I access my email from anywhere?
• Can I use my own modem with Pro GigaEdge service?
• Do I need to replace any existing networking equipment?
• Does the Pro GigaEdge modem support customer static IP addresses without an additional router?
• How can I test my current Internet speed?
• Is there a customer management interface to the Pro GigaEdge modem?
• What browsers can I use?
• What is Breezeline Pro GigaEdge service?
• What wired speeds can I expect Pro GigaEdge to deliver?
• Why can't I get email?
• Why can't I get online?
• Why can’t I purchase my own modem?
• Will all of my wireless devices (I.e. smartphones, tablets etc.) now operate at 1 Gbps?
• Will my IP address change while I use this service?