How do I change my voicemail password?

Changing your voicemail password is simple. Here’s how you can do it yourself:

1. Open the phone app on your device.
2. Long-press “1” on your phone’s dial pad to reach the voicemail menu.
3. Follow the voice prompts.
4. Select ‘admin options’ when prompted.
5. Choose the password option.
6. Enter your new password.
7. Press the pound (#) key to confirm the change.

Note: Your password must be 7 digits long.

If you’re unable to make the change and need assistance, please contact our Mobile Customer Care at 855-811-5188 for assistance.