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How do I know my service is live?

Once you’ve activated your Breezeline Mobile services, you’ll receive a confirmation email from us. After which, you should insert your new physical SIM card into your device once it arrives by mail. If you’re using an eSIM, simply scan the QR code we’ll email to you post plan purchase.

If you haven’t received the confirmation email despite completing the activation steps provided in your kit, here’s what we suggest:

  • Ensure your readiness by toggling airplane mode on and off to reconnect to the nearest cellular towers.
  • Try restarting your phone by powering it down completely and then turning it back on.

If these troubleshooting steps don’t resolve the issue, don’t hesitate to reach out to our Mobile Customer Care at 855-811-5188 for further assistance.

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