Yes, if you have an active eSIM on your current device and you wish to switch to a new phone, you will generally need to set up a new eSIM for the new device. Once installed, the eSIM is tied to the specific device, and each phone requires its own unique eSIM configuration. You will have to contact the Mobile Customer Care team at 855-811-5188 and request a new eSIM.
I am buying a new phone, do I need a new eSIM?
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Stream TV
- Stream TV Overview
- Stream TV Troubleshooting
- Stream TV Box
- Stream TV Remote Control
- Cloud DVR / Cloud DVR Max
- Google Assistant (Voice Search)
- Parental Controls for Stream TV
- Stream TV App for Mobile Devices
- Stream TV App for Other TV Devices
- Stream TV for Desktop / Laptop
- Log-In Accounts & Passwords
- Stream TV Accessibility Features
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