Support Articles

Replacing your Stream TV Box

If you determine that you need to replace your Stream TV Box, please follow these steps:

  • Contact customer support to arrange for a new Stream TV Box to be shipped to you.

  • Go to Breezeline Returns and follow the instructions for returning your Stream TV equipment.
    • If navigating to the page from it will be located under My Services in the My Account dropdown.

    • An equipment return can be initiated with a Smart Phone, i.e. iPhone or Android Phone, or a Tablet, iPad or Computer.

    • Be sure to include the Stream TV Box, power cord, remote control (remove batteries), and cables in the box to be returned to Breezeline. (A new remote, power cord, cables, etc. will come with your replacement box.)

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