What Breezeline equipment may need a battery backup unit?

Support Articles

What Breezeline equipment may need a battery backup unit?

A telephone modem/gateway installed at your home to provide Breezeline Voice Service will not work if the electric power is interrupted and the modem does not have a functioning battery backup. There may be other Breezeline phone equipment at your home that will not work during a power outage if your home is served directly by fiber.

Please note that the battery will not provide backup power for our Internet access service. You can purchase backup power solutions from third parties, such as an uninterruptable power supply (UPS) that can power up your modem and Voice Service, but please note that many UPS devices only last for a short time period, especially when used to power multiple devices.

For all questions regarding battery backup, please call Breezeline Customer Service at 888-536-9600 for assistance.

Need more help?

Try these next steps: