What if calls are being disconnected or I cannot hear the caller?
Try making calls on all phones to see if only specific phones are affected. If using a cordless phone, test with a non-cordless phone if possible. If only certain phones are affected, check connections or replace the phone itself. Verify the type of call the other party is making. If they are using a cell phone, your conversation could be affected by reception difficulties. If the call is a local or long distance call from a standard phone line, and you are still experiencing problems, please [contact your local Breezeline office](/support/contact-us).