Changing your voicemail password is simple. Here’s how you can do it yourself:
- Open the phone app on your device.
- Long-press “1” on your phone’s dial pad to reach the voicemail menu.
Follow the voice prompts. - Select ‘admin options’ when prompted.
- Choose the password option.
- Enter your new password.
- Press the pound (#) key to confirm the change.
Note: Your password must be 7 digits long.
If you’re unable to make the change and need assistance, please contact our Mobile Customer Care at 855-811-5188 for assistance.
After verification, the team will remove the password for your voicemail.
Now, follow these steps to set a new password:
- Open the phone app on your device.
- Long-press “1” on your phone’s dial pad to reach the voicemail menu.
Follow the voice prompts. - Select ‘admin options’ when prompted.
- Choose the password option.
- Enter your new password.
- Press the pound (#) key to confirm the change.
Note: Your password must be 7 digits long.