How do I approve (unblock) a website?

You can approve a website for a person, the entire network or a device if not assigned to a person. Up to 50 websites can be approved in total:


Approving websites for everyone


  • Tap on the Guard tab inside the main menu

  • Tap on Manage security events

  • Go to Approve

  • Choosing Approve Website allows you to enter the URL of domain, while Approve IP Address allows you to enter the server IP address.

  • Enter the URL and tap the checkmark to save. Please note that the full domain name is required. For example; make sure to write "youtube.com" instead of "youtube"

  • Additionally, you are able to view previously blocked sites under the Protected tab. Tap or swipe on the site to approve.


Approve websites at a person or device level


  • Navigate to the desired person or device

  • Tap on Manage security events at the bottom of the page

  • Tap on Approve

  • Choosing Approve Website allows you to enter the URL of domain, while Approve IP Address allows you to enter the server IP address.

  • Based on your previous choice, enter the URL or IP address and tap the checkmark to save. The full domain name is required for websites. For example; make sure to write "youtube.com" instead of "youtube".


  • Tap on Approve to confirm your choice.

  • If you are approving the site for a device that has been assigned to a person, the rule will also apply to the person. Likewise, approving a site for the person automatically applies that rule to all of their assigned devices. If the device is not assigned, the rule will only apply to the device.


Blocking a Website at a Person or Device Level


  • Navigate to the desired person or device.

  • Tap on Manage security events at the bottom of the page.

  • Go to Block and then tap on Block... on iOS or the + if you are using Android.

  • Choose either Block Website or Block IP Address.

  • Enter the URL or IP Address you wish to block and tap the checkmark to save. Please note that the full domain name is required for websites. For example; make sure to write "youtube.com" instead of "youtube".


Please remember that a website blocked for a person will automatically be blocked on all the devices assigned to that person.


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