How can I fix poor connection issues I see in the WiFi Your Way App?

If a pod displays “Poor health” and you are noticing an impact, there are a few steps you can take to improve its health:

Keep your Breezeline gateway and pods in the open and away from metallic objects

  1. Avoid metal or other reflective objects in between your gateway and any pod(s).

  2. Avoid obstacles in the way of connecting pods (such as kitchen and laundry appliances, metallic piping, metallic waste bins, or large mirrors).

  3. Do not place any large furniture right in front of a pod.

Eliminate sources of interference

  1. Find sources of interference and eliminate them. Consumer electronics like baby monitors, cordless phones, video senders, microwaves, etc. will cause interference on the same channels used by your WiFi.

  2. Move your Breezeline gateway and pod(s) further away from sources of interference. If an issue arises with the connection health of one of your pods, you will be notified through the App. Otherwise, you can view the connection health of your gateway or a pod at any time by selecting any blank space of the App’s landing screen, followed by the pod you’d like to check.

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