Support Articles

How do I connect my WiFi devices?

You can connect any wireless device by using the network name and password displayed on the sticker on the side of the gateway. Alternatively you can:

  1. Look for the sticker on the side of the gateway and point the camera at the QR code.
  2. You will be asked if you want to join the network. Click "yes".
  3. You will be asked to open up your browser window to continue setup and you will be redirected to set up a new network name and password for your network. Write this down. Then your gateway will automatically reboot.
  4. Connect all wireless devices (Smart TVs, phones, laptops, tablets, Smarthome devices, etc) using the new network name and password.

Need more help?

Try these next steps: