Check your TV service. If there's a cable outage, neither your TV nor the Internet service will work.
Reset the fiber gateway modem by unplugging the power cord to it from the wall outlet. Wait 60 seconds, plug it back in.
If you have a surge protector, make sure it is plugged in and that it doesn’t need to be reset.
** Please do not touch the fiber connection to the modem. It is extremely delicate and must only be handled by a Breezeline professional.
What if my fiber modem/gateway isn’t working?
Support Articles
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Stream TV
- Stream TV Overview
- Stream TV Troubleshooting
- Stream TV Box
- Stream TV Remote Control
- Cloud DVR / Cloud DVR Max
- Google Assistant (Voice Search)
- Parental Controls for Stream TV
- Stream TV App for Mobile Devices
- Stream TV App for Other TV Devices
- Stream TV for Desktop / Laptop
- Log-In Accounts & Passwords
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TiVo
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