How do I pause a device’s internet access on my eero network?

To manually pause the Internet within Family Profiles, you must first create a profile for a user and associate devices with their profile. Pausing can be done to entire profiles, not individual devices. If you’d like to pause the Internet for an individual device, simply create a one-device profile for the device in question.


To manually pause the Internet:


  1. Open the eero app and tap the “Menu” button on the top left.

  2. Tap on “Family Profiles” (if you don’t see this option, please update your app).

  3. Tap on the “Pause” icon on the right corner of the profile name. Alternatively, tap into the profile and tap on the “Pause” icon on the top right. You can also create schedules to restrict network access for users at specific times on a recurring basis.

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