Our email servers use the latest technology to identify and minimize unwanted commercial email, also known as “spam.” Our spam control system works in two ways:
- We deny messages from known spammers by using a common third party Internet “blacklist”.
- We filter all messages in an attempt to identify spam based on a number of factors. These messages are not deleted but are marked as suspected spam. This ensures that a message you may want to see is never deleted. If you download mail using the POP protocol, you need to create a rule in your email program to automatically move spam emails from your Inbox to a designated folder.
If you use the IMAP protocol or check your email using our Web interface, suspected spam is automatically placed in a separate folder. In either case, you’ll want to scan your designated spam folder occasionally to be sure that email has not been improperly categorized as spam