Johnstown Wire Technologies Switches Telecom Providers for a More Reliable Network

Johnstown Wire Technologies, Inc. (JWT) is the largest producer of steel wire products made from carbon and alloy wire rod. Headquartered in Johnstown, Pennsylvania, JWT employs 250 people and operates from a single 638,000-square-foot facility. Their customers are primarily in the transportation and construction industries, but JWT services businesses in the machinery, capital goods, energy/electrical power, consumer products and aviation industries as well.

When Patrick McClain joined JWT in 2016 as IT Manager, he became responsible for a large range of technology needs. His duties include overseeing network infrastructure, maintaining servers in the company’s data center, setting up email addresses and PCs, connecting phone lines, onboarding users and handling any additional employee software needs. Right away, he knew one of his first major projects would be updating the company’s antiquated and unreliable phone and Internet services to a more sophisticated network.